About the role

ID: 1693 Birmingham Food and Wellbeing Club Coordinator
Service: Food Services

Salary: £25,221 - £27,780 FTE per annum (£5,044.20 - £5,556.00 per annum, pro rata)

Location: Nechells Community Hub 42 Crompton Rd Birmingham B7 5SN -Birmingham

Hours: Part-time (7.4 hours per week – Tuesdays)

We offer flexible working arrangements - please see below for more details.

Contract: Temp until the end of March 27

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The Birmingham Food and Wellbeing Club project in Birmingham aims to:
• encourage families to access local support services and be signposted to other agencies
• provide regular access to a sustainable supply of food to people at risk of food insecurity
• increase disposable income for local families to improve life chances and wellbeing
• reduce the amount of food being sent to landfill in the UK by utilising surplus food

Main Responsibilities:
The Coordinator will support all aspects of the day-to-day running of the club to ensure we offer our members a high-quality service.

You will have previous experience in either retail, health & safety, environmental health and education. Previous experience of working with families is desirable.

You will have an enthusiasm for delivering high-quality customer service and have a clear understanding of food hygiene standards and procedures.
You will have the skills to lead and motivate a team to deliver to targets and will be passionate about supporting members of the community to access low-cost, high-quality food.

The coordinator will have supervisory oversight, in partnership with the regional manager and national FOOD Club manager, including budget monitoring, stock control, recruitment of staff and volunteers, induction and training, supervision and appraisal.
You will also collate data to report on KPIs, including uptake of the clubs, service user income, and positive financial impact on families. Our Values: People Focused, Mutual Respect, Excellence-in-all-we do and a Can-Do attitude.

What will we offer you?

We will offer you a generous pension scheme and leave entitlements, eye care vouchers, a cycle to work scheme and other great benefits. All roles in Family Action are open to a discussion about possible flexible working options, subject to business needs, and all new starters will have the right to make a flexible working request from day one of employment. We have an excellent wellbeing offer and we will invest in your professional development with on-going quality training and career development opportunities. You’ll join an established, supportive and high-performing service and have the opportunity to thrive in an innovative organisation that values your opinion, encourages learning and has the needs of children and families at its core.

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.
For an application pack and further information please visit:
www.family-action.org.uk/get-involved/work-us/current-vacancies/

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service.

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Monday 9th February 2026 at 23:59
• Interview date: date tbc
For direct queries with the hiring manager, please email: Michael.Cowieson@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.