About the role

ID: 1720 Project Coordinator

Service: Supportive Steps

Salary: £28,884 - £31,698 FTE per annum (£23419.46 - £25,701.08 pro rata per annum), plus £480 home-based allowance FTE per annum

Location: home based, service delivery takes place in Northamptonshire

Hours: 30 hours per week (part-time)
We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to be part of a successful service in Northamptonshire and drive the service forward offering a population-based approach offering universal parenting support and targeted interventions to support families in need e.g. those with mild-moderate mental health issues and parent-infant relationship difficulties. The service will provide: early parenting and child-parent relationship support for mothers, fathers and co-parents with a child(ren) aged under two; support through evidence-based parenting programmes and antenatal groups; targeted parent-infant interventions and peer support; and safe spaces for all families to come together in the community to access universal support for birth and beyond, supporting parents to feel more confident in their transition to new parenthood and their ability to care for their child(ren).

Main Responsibilities:
• To support the OM with the planning, day-to-day management and delivery of the service, ensuring all KPIs are met and groups are delivered to timescales agreed with funders.
• Be integral in raising the profile of the service, and to establish a rolling programme of service delivery in the communities
• Build established networks and collaborative partnerships with statutory and voluntary mental health services, and attend Steering Group and other meetings and events as required to help ensure service users receive co-ordinated help and support

Main Requirements (for details check the job description and person specification):
• Demonstrable experience of working with pregnant and new parents with mild to moderate diagnosed mental health issues or who are at risk of developing mental health issues; and/or of working in an Early Years setting
• Experience of managing a service, including staff management
• Knowledge of child and adult Safeguarding protocols and procedures, and ability to assess risk and manage appropriate response to concerns
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – ENHANCED

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 00:00 22/03/2026

Interviews are scheduled to take place from 04/26 virtually, with slots throughout the working day and early/late slots available.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Rachel.sanders@family-action.or.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.