About the role

ID: 1502 Administrative Officer

Service: Stroud and The Cotswolds Youth Service

Salary: Grade 2 (Lower) Point 15 – (£24,206 FTE, pro-rata - £14,523)

Location: Stroud Youth Centre, GL51JR and Impact Centre, GL71EB

Hours: Part-time (22.2 hours per week) - We offer flexible working arrangements - please see below for more details

Contract: Permanent

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

You will hold a role which will provide an administrative support to the ongoing development of our new youth service in Gloucestershire. You will collaborate with other team members to ensure effective communication and coordination of tasks. This is a fantastic opportunity to join an aspiring organisation and make a tangible difference in the lives of our members.

Main Responsibilities:
• To provide administrative support to the youth team

• To oversee booking arrangements, building use and maintenance schedule

• To maintain accurate and up-to-date records, including participant registrations, attendance, team calendars and programme schedules.

• Coordinating meetings and responding to queries

Main Requirements (for details check the job description and person specification):
• Financial transactions including raising invoices and processing purchase invoices
• Excellent time management and organizational skills to be able to deal with a multitude of tasks and a range of priorities.
• Information Technology skills: you will need strong IT skills and be competent in the use of most Microsoft Office applications including Outlook, Word and Excel. A working knowledge of PowerPoint and Publisher would also be helpful.
• Problem solving skills: you will need to be practical, proactive, and able to use your initiative
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: Sunday 13th July at 23:59

Interviews are scheduled to take place from July 2025 virtually, with slots throughout the working day and early/late slots available.
For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: joel.reed@family-action.org.uk

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.