About the role

Team Leader - Residential Children’s Home – 2x roles available
Service: Isle of Man Children’s Residential Services

Location: Isle of Man

Hours: 40 hours per week (full-time)

Salary: £31,611 FTE per annum, plus an additional payment for each sleep-in shift of £50

Contract type: Temporary (two temporary roles available)
- Close Illiam, fixed-term for 3 months
- Droghadyn’s, fixed term for 6 months initially

Family Action & this role:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

We work hard to apply our organisational values in all of our work. Can-do, Mutual Respect, People Focus and of course, Excellence.

On the Isle of Man, Family Action provides safe, stable and aspirational homes for children and young people who cannot live with their own families. We are looking for an experienced, committed and child-centred Team Leader to provide visible leadership within one of our residential homes.

This is a hands-on leadership role in which you will lead shifts, guide and support Residential Support Workers, and ensure that children receive safe, consistent and individualised care. Working alongside the Registered Manager, you will model high standards of therapeutic practice and help create a warm, stable and nurturing home where children feel cared for, listened to and able to thrive.

You will combine strong relationships with children and young people with the confidence to make decisions, allocate responsibilities, maintain professional standards and support colleagues through the challenges of residential care. You will keep children’s safety, wellbeing, wishes and lived experience at the centre of every shift.

Main Responsibilities: please see Job Description for more information on responsibilities
• Lead shifts, allocate duties fairly and ensure that each child receives consistent and individualised care.
• Provide day-to-day guidance, coaching and support to Residential Support Workers.
• Model high personal and professional standards and promote reflective, child-centred practice.
• Safeguard and promote the welfare of children and young people, responding to and escalating concerns without delay.
• Oversee the delivery of care plans, placement plans and education, health and therapeutic plans.
• Ensure children’s wishes and feelings are heard and reflected in decisions about their care.
• Promote positive behaviour through CALM, Individual Positive Behaviour Support and the home’s therapeutic approach.
• Ensure that handovers, ClearCare records, incident reports and medication records are accurate, timely and complete.
• Support compliance with the Regulation of Care Act 2013, Isle of Man Minimum Standards, the home’s Statement of Purpose and relevant policies.
• Contribute to staff induction, coaching, team meetings, audits, quality assurance and preparation for inspection and monitoring visits.
• Work collaboratively with families, Manx Care, schools and other professionals.

Main Requirements (for full details check the job description and person specification):
• At least one year’s experience working at a level of responsibility with children and young people in a residential care setting.
• Experience of taking leadership responsibilities within a team.
• A relevant Level 3 Diploma in Residential Childcare, an equivalent recognised qualification, or a commitment to achieve one.
• Strong leadership, organisational and decision-making skills, including the ability to lead a shift and support colleagues.
• A good understanding of safeguarding and the needs and risks of children and young people living in residential care.
• An understanding of the Regulation of Care Act 2013, Isle of Man Minimum Standards, the Isle of Man Safeguarding Board and the Registration and Inspection Unit.
• The ability to remain calm, resilient and solution-focused under pressure.
• Excellent written and verbal communication skills, sound IT skills and the ability to maintain accurate records.
• Flexibility to work evenings, weekends, bank holidays and sleep-in duties.
• Applicants must be at least 21 years old.
• A satisfactory enhanced DBS check with a children’s barred-list check.
• A full driving licence and willingness to drive as part of the role are desirable.

Benefits:
• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
• up to 6% matched-pension contributions
• flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.

To Apply:
If this sounds like the kind of work you have been looking for, we would love to hear from you. When completing your application, please demonstrate how your experience, knowledge and skills meet the essential criteria in the person specification, particularly your experience in residential childcare and of taking leadership responsibilities within a team. If you have the right values and a genuine commitment to children and young people, please do get in touch.

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 15th November 2026 at 11.59pm

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Daniel.Corkish@family-action.org.uk

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.