Wellbeing Coordinator

Job Reference:
1825
Location:
Greater London
Hours of Work:
22.5 hours per week (part-time)
Salary:
£32,750- £35,564 FTE per annum inclusive of ILW (pro rata per for part-time hours)
Contract Type:
Fixed Term Contract
Closing Date:
06 Jul 2026

About the role

ID: 1825 Wellbeing Coordinator

Service: Hackney PCN Social Prescribing Service

Salary: £32,750- £35,564 FTE per annum inclusive of Inner London Weighting (£19,915.54 - £21,626.76 pro rata per annum inclusive of Inner London Weighting)

Location: Hackney, London, E9.
The service is based in GP practices however remote working may be required. Our office space is wheelchair accessible.

Hours: Part-time (22.5 hours per week)
We offer flexible working arrangements - please see below for more details.

Contract: Maternity cover (9 months with possible extension)

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

Make a Difference to City & Hackney residents’ health and wellbeing.

This is a very exciting time to be involved with Social Prescribing. It has been identified as a key component of NHS England’s Universal Personalised Care objective contained within their Long Term Plan, as well as London’s Health Inequalities Strategy for healthy communities published by The Mayor’s Office in 2018. Both strategies recognise the influence of social, emotional, economic and cultural factors on health and well-being and the importance of community connections to improving health and wellbeing, self-care and self-management of long-term conditions.

Family Action is proud to be the provider of the existing local Social Prescribing Service commissioned by City & Hackney CCG delivering since 2014, which recently won “Best Larger Project” at the inaugural Social Prescribing Awards 2019. We are now delighted to be expanding the provision through additional funding provided by City & Hackney Primary Care Networks/Neighbourhoods.

Family Action are forward looking and ambitious, with a commitment to continuous improvement. We are a people focused, can-do organisation that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills then we look forward to hearing from you.

Main Responsibilities and requirements (for details check the job description and person specification):
You will work as part of a Primary Care Network Multi-Disciplinary Healthcare Team, providing 1:1 personalised support to individuals, utilising a holistic and strength-based approach, to help identify the wider issues that impact on their health and wellbeing and work together to co-produce a wellbeing plan to address these needs.
You will have excellent holistic assessment skills, as well as interpersonal and communication skills that enable you to build trusting relationships which support individuals feel empowered with their wellbeing.
You will forge strong links with local VCSE organisations, community and neighbourhood networks, building on what is already available, to create a menu of community groups and assets to connect individuals to as part of their wellbeing plan.
You must be a good listener, and have experience of working positively with individuals facing complex, social and emotional challenges that impacts on their wellbeing. Being creative as well as having a solution focussed attitude to removing barriers to health and wellbeing is essential.
We are particularly keen to recruit candidates who reflect the diverse communities within City & Hackney. We welcome applications from candidates who are bilingual.

Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service: ENHANCED ADULT DBS

Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, and after a full year of service, rising each April by one day, subject to a maximum of 30 working days pro rata plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 6th July at 09:00.

Interviews are likely to take place on the 10th July virtually, with slots throughout the working day and early/late slots available.
For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: sadie.alleyne@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.