About the role

ID: 1862 LifeSkills Coordinator
Service: LifeSkills

Salary:
- Grade 3 Point 20-23: £28,884 - £31,698 FTE per annum (20 hpw = £15,612.97 - £17,134.05. 25 hpw = £19,516.22 - £21,417.57 per annum, pro rata)
- Additionally, £480 home-based allowance FTE per annum

Location: Home based with delivery of LifeSkills in either;
a) South of England (e.g., working in areas such as, but not exclusive to Essex, Kent, Wiltshire, OR
b) North West England (e.g., working in areas such as, but not exclusive to Greater Manchester, Liverpool or Lancashire)

Hours: Part-time (20-25 hours per week)

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

The LifeSkills programme offers groups of individuals the chance to come together to a trusted venue such as a children’s centre or community setting to build their confidence, social networks, financial and employability skills. Through the use of LifeSkills modules, such as overcoming setbacks, managing debt, boosting confidence to return to work, CV writing, interview skills a Coordinator both delivers blocks of sessions in local communities and oversees and supports other partners in the running of sessions. The aims of the LifeSkills programme are to support participants to increase their confidence, move closer to training/volunteering/employment, improve their social networks and take steps towards their life goals.

Main Responsibilities:
The role involves delivering LifeSkills sessions to groups of individuals. The postholder will also be the main point of contact for delivery partners hosting programmes (e.g. small charities, schools) and staff and volunteers delivering sessions, and be expected to respond promptly to a wide range of queries and requests for support. Examples might include, for instance, devising LifeSkills programmes for different cohorts, presenting to potential partners, devising risk assessments, recording data, and visiting and providing guidance and support for staff and volunteers delivering sessions in venues across either the South or the North West of England, but with opportunities to deliver in other areas, too.

Main Requirements (for details check the job description and person specification):
• To be the main point of contact for delivery partners, responding promptly to queries and concerns.
• To support delivery of LifeSkills sessions (e.g. provide practical advice, signposting to resources, auditing and developing PowerPoint slides) as well as planning and delivering own LifeSkills programmes.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced level

Benefits:
- an annual paid leave entitlement that commences at 25 working days pro rata, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Sunday 6th September 2026, 23:59
Interviews are scheduled to take place from 17th September 2026 virtually, with slots throughout the working day and early/late slots available.

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: Emily.phelps-jones@family-action.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.