ID: 1722 Early Help Support Worker

Service: Early Help - West Birmingham

Salary: £25,221 - £27,780 FTE per annum (£15,132.60 - £16,668 pro rata per annum)

Location: Nechells Community Hub, 42 Crompton Road, Birmingham B7 5SN

Hours: 22.2 hours per week

Contract: Fixed Term until 31st March 2027

Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity to support the coordination of an Early Help Service. The service will focus on identifying service gaps across Birmingham and by working in an integrated manner with other key partners will enable families to access Early Help and support, through the application of Early Help.

Main Responsibilities:
The Early Help Support Worker will:
• Work closely with the public and voluntary sector.
• Demonstrate an understanding of Early Help Support and complete assessments to support the families
• Coordinate a package of Early help support
• An ability to work independently, flexibly and in an integrated manner is essential.
• Ability to drive and have the use of own car.

Main Requirements (for details check the job description and person specification):
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service –Enhanced

Benefits:
- an annual paid leave entitlement that commences at 25 working days (pro rata), rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 10/03/26

For any queries, or if you would like to discuss any aspect of the selection process or the potential for flexible working, please email: alice.bath@family-actioon.org.uk

All appointments with Family Action are subject to satisfactory Safer Recruitment checks.

Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.

To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.