ID: 1756 Youth Support Manager

Service: Gloucester Youth Services – Stroud & The Cotswolds

Salary: £37,211 FTE per annum

Location: Stroud and the Cotswolds (Stroud Youth Centre and Impact Youth Centre, the main office location tbc with the successful candidate)

Hours: 37 hours per week (full-time)

Contract: Permanent

Family Action & the Role’s Impact:
This is an exciting opportunity for an experienced, passionate and motivated Youth Manager to join us on our journey to develop and embed our Youth Support Services across Stroud and Cotswolds.

Family Action is a registered charity, building stronger families since 1869. Today we work with more than 60,000 families in over 150 community-based services, as well as supporting thousands more through national programmes and grants. We transform lives by providing practical, emotional and financial support to those who are experiencing poverty, disadvantage and social isolation.

The Youth Sector in Gloucestershire is a diverse landscape made-up of a rich and varied range of youth and community organisations. The Youth Support Manager will play a key role in ensuring services are delivered to a high standard and that the young people we support have the care and services they need, as well as a voice in decisions that affect them.

Main Responsibilities:
• To provide direct line management and leadership to a staff team in the locality, including performance management, reflective practice supervision and robust monitoring of service provision.
• To oversee and support the planning, delivery and coordination of Youth Support Service. Involve stakeholders and all staff in decision-making processes.
• Support the Operational Manager in all aspects of delivery and contract management including the development of youth support programmes, partnerships and managing relationships with all stakeholders.

Main Requirements (for details check the job description and person specification):
• To lead and support safe, reliable, high-quality Youth Support Service across the locality and integrate with existing provisions and multiagency approaches. To collaborate with other services to establish a culture of mutual trust and respect.
• To take an active role in directly leading and facilitating youth support work providing expertise and guidance to staff and young people
• Contribute to monitoring and performance reports as directed by the Operational Manager. Implement revisions to service delivery as required and ensure a well-coordinated delivery plan which supports the vision for the service.
• Respond appropriately to any safeguarding concerns, demonstrating an understanding of, and always complying with Family Action’s and Gloucestershire procedures for promoting and safeguarding the welfare of children and vulnerable adults. To ensure compliance with relevant local and national legislation. Act as a safeguarding Lead for the locality.
• Ensure all appropriate staff development and core training requirements are fulfilled in the team and contribute to wider training plans for the locality. Foster a culture of continuous development including best practice sharing across the youth support team, involvement in Community of Practice etc.
• To have an overview of the needs and interests of children and young people across Stroud and the Cotswolds and Gloucestershire as a whole to support youth service planning and delivery.
• To attend allocation and triage meetings with the local authority and partners

Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: 7th April 2026 by 23:59

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: Rachel.sanders@family-action.org.uk

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an in person interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.