Senior Family Time Supervisor
Service: Medway Family Time
Salary: £13.53 per hour
Location: Sunlight Centre, Richmond Road, Gillingham ME7 1LX
Hours: Sessional
Contract: Sessional
An exciting opportunity has arisen for a Sessional Senior Supervisor role within the Medway Family Time Service.
This role will sit alongside your current position as a Family Time Supervisor and offers the opportunity to further develop your skills by supporting the management, quality assurance and wider functioning of the service. You will play a key role in maintaining high standards across the team, including quality assuring reports and contributing to its development, management and the audit processes.
Main Responsibilities:
1. To jointly lead on the quality assurance of Medway Family Time reports ensuring that they are of a high quality and meet the KPIs linked to them.
2. To embed good practice of report writing in the existing team and to support the induction of new members of staff.
3. To provide management cover when required ensuring the safe and effective running of the Family Time Centre.
Main Requirements (for details check the job description and person specification):
• The knowledge and ability to support staff who need to improve their report writing skills to ensure that they quickly meet the required standards.
• To have a good operational knowledge of Inform and Mosaic and to support the development, implementation and audit of the data base.
• To support the delivery and management of safe and effective supervised Family Time sessions.
• To manage the centre, taking responsibility for supporting staff and any incidents or challenges that occur.
• To promote and maintain Family Time arrangements that are agreed between all parties including respecting the wishes of children and young people.
• Appointments are subject to Family Action receiving a satisfactory disclosure from the Disclosure and Barring Service – Enhanced with children’s barred list
Benefits:
- Annual leave entitlement
- access to the Employee Assistance Programme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
• Click ‘apply’ and submit a digital expression of interest form
• Closing Date: Friday 27th March 2026 at 11.59pm
Interviews are scheduled to take place from Thursday 2nd April 2026.
For any queries, or if you would like to discuss any aspect of the selection process or role then please contact either Zoe Hill – zoe.hill@family-action.org.uk or Leanne Foster - leanne.foster@family-action.org.uk
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.