ID: 1696 Service Manager – Maternity Cover
Hackney WellFamily Plus Service
Hours: 30 hours per week (Part-time)
Salary: £41,077 - £45,384 FTE per annum (Pro-rata for part-time hours: £33,305 - £36,797)
Contract: Maternity cover
Location: Based in City and Hackney
Family Action is recruiting for a service manager for the City and Hackney WellFamily plus service in conjunction with City and Hackney ICB. Are you an experienced and dynamic manager, with experience managing complex mental health issues in a diverse borough? Are you innovative and enjoy working with professionals across the system then this may be the ideal role for you!
The WellFamily service has been running since 1996 and is well established across all 40 GP practices in City and Hackney working closely with the eight primary care networks.
The service is GP based. Referrals are mainly received from GPs, so having experience of working with GPs and other social and health professionals would be an advantage. The service provides holistic psychosocial assessments and up to 8 follow up sessions addressing a range of practical and emotional needs.
Person Requirements/Skills
You will be required to liaise closely with a variety of health professionals; you will have excellent holistic assessment and consultation skills and will have undertaken formal training in relation to health, social care, counselling or therapeutic approaches, or have other relevant professional or academic qualifications. You have a minimum of two years management experience with direct supervision responsibility for up to 5 people. You will have excellent report writing skills and experience of monitoring, evaluation and auditing to a high degree of skill. In addition, you will be experienced in working with adults, children and young people with physical and mental health issues. You will have excellent communication skills and experience of safeguarding adults, young people and children. You will be confidant in managing funding / fundraising and have experience of strategic planning and innovative approaches.
You will understand Equal Opportunities and the impact of ill health, deprivation and discrimination and you will have a commitment and enthusiasm for improving the lives and opportunities of adults experiencing health problems.
We are forward-looking, ambitious and with a commitment to continuous improvement. We are a people-focused, can-do organization that strives for excellence in all we do and operates with mutual respect. If you share these values and behaviours and have the necessary skills, then we look forward to hearing from you. You will also have strong leadership and communication qualities, experience of supervising staff and comprehensive report writing to support strategic and organizational requirements.
Benefits:
- an annual paid leave entitlement of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. We particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQIA+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants and will reimburse your travel cost if you attend an interview.
To Apply:
• Click the “Apply Now” link below and fill out our digital application form
• Closing Date: 13th February 2026 - 23:59
• Interview date: TBC
Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.