Administrative Officer

Service: Stroud and The Cotswolds Youth Service
Location: Stroud Youth Centre, GL51JR and Impact Centre, GL71EB

Hours: 22.2 hours per week (part-time)
Salary: £24,449 FTE per annum (£14,669.40 per annum for part-time, 22.2 hours per week)

Contract: Permanent

Administrative Officer – Internal Candidates Only

About Family Action
Family Action delivers high-quality, inclusive services that strengthen families and communities across the UK. Our Youth Support Service in Stroud and The Cotswolds provides welcoming, supportive spaces for young people and families, offering a wide range of activities, groups and development opportunities.

The Role
We are seeking a proactive and organised Administrative Officer who will play a vital role in supporting the smooth day-to-day running of the Youth Service and, where needed, the Children & Family Centre Service. You will oversee bookings, maintain accurate records, support communication across the team and ensure key information is captured in line with reporting requirements. You will be a central point of coordination, helping the team deliver high-quality, responsive services to young people and families.

What We’re Looking For
You will bring strong administrative skills, excellent communication abilities and confidence using a range of digital systems including Microsoft Office. You’ll be highly organised, able to prioritise competing demands and comfortable working both independently and as part of a busy, multi-disciplinary team. You will maintain accurate records, support meetings, assist with marketing materials and uphold high standards of confidentiality, safeguarding and professionalism.

Why Join Us?
You will join a supportive and committed team who are passionate about improving outcomes for young people and families. We offer flexible working arrangements, ongoing professional development, generous leave, pension contributions and a positive, inclusive organisational culture.

Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:
If you’re excited by this role and think you have the right skills and experience to take forward our ambitious plans for youth engagement work in Gloucestershire, please do apply. Please see the accompanying job description and person specification. All applications should be set out against the person specification.

• Click the ‘Apply’ link below and fill out our digital application form
• Closing Date: Thursday 5th March at 11.59pm; however, applications will be reviewed as they are received and the post may be closed early if a large number of applications are received.

Applicants invited to interview will be contacted within 1 week of the closing date.

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email: mandy.massey@family-action.org.uk

Appointments are subject to satisfactory Safer Recruitment checks, including a Disclosure and Barring Service (DBS) check where appropriate to the role.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

Our commitment to Equality, Diversity & Inclusion:
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community / particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates and candidates with disabilities because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support.

All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse travel costs if you are invited to attend an interview in person.